DUBAI: Smart Dubai Office (SDO) held an introductory meeting at the headquarters of the Roads and Transport Authority (RTA), during which Dr Aisha Bint Butti Bin Bishr, Director General of SDO, met RTA’s happiness strategy team represented by Yousef Jawad Al Redha, head of the team, and Abdullah Al Madani, deputy head of the team and CEO of RTA’s Corporate Technical Support Services.
During the meeting, Dr Aisha showcased the Smart Dubai Happiness Agenda, which follows systematic and science-based methods to enable Dubai City to create the opportunities that would lead to happiness across the city.
The SDO is tasked with planning and overseeing the implementation of the happiness agenda approved by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, with the aim of supporting Dubai’s transformation into a smart city by adopting a globally unique, science-based approach that puts the happiness of the public on top of its priorities, enabling Dubai inhabitants to access services in a 24/7 easy, efficient, convenient and seam less way, thereby creating a high level of satisfaction and happiness in their lives.
Dr Aisha showcased the happiness agenda strategy, which followed an internationally benchmarked change agenda framework, identifying 16 programmes in 4 strategic portfolios – Discover, Measure, Change and Educate – with the aim of meeting people’s needs and hence enhancing their happiness in both the short and long run.
She explained that the happiness agenda would help discover these needs and create the changes that would provide a convenient environment for meeting these needs.
Meanwhile, Al Madani underlined the RTA’s ongoing keenness on continuously collaborating with all Dubai government entities concerned with transforming Dubai into the smartest city in the world in three years.
This initiative tops Dubai Government’s priorities for ensuring the best means of convenience and well-being for the emirate’s inhabitants including citizens, residents, visitors and tourists and bringing happiness to them, he said, adding that the prudent leadership instructed the government and semi-government authorities, departments and establishments to implement the initiative for all UAE people.
To achieve this noble goal in line with Dubai’s prestigious position, Al Madani said, “The RTA is always keenon using the latest IT updates to ease all online procedures and transactions in order to be in the lead in this domain, which has become one of the most fundamental pillars of modern life. The RTA has bagged an award for its tireless efforts in this field by implementing the best global technical practices with respect to expanding, enhancing and providing GIS services in a steady manner.”