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Diebold launches multifunctional ATM in UAE
by Inayat-ur-Rahman January 27, 2013
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DUBAI: Diebold, a global leader in providing integrated self-service delivery and security systems, has launched a multifunctional ATM known as Flex at the recently concluded Middle East ATM’s 2013 exhibition in Dubai.

Diebold showcased its comprehensive security solutions portfolio as well as the Opteva Flex PerformanceSM Series, its most robust self-service terminals which bring together all of today’s advanced self-service functionalities —from accepting cash and cheque deposits and dispensing cash to full recycling — all in one ATM.

“As a global leader in ATM services and systems, Diebold has integrated leading-edge security features directly into the design of our family of ATMs and engineered what just might be the most sophisticated, most advanced ATM solutions in the business.

“Our solutions are changing the way the world accesses cash and the way financial institutions interact with consumers.”

This was revealed by Xavier Bianne, vice president and general manager, Diebold Western Europe, Middle East & Africa, during an exclusive interview with The Gulf Today.

He said that “Saudi-based Alhamrani is our exclusive distributor in Saudi Arabia and other markets in the Gulf, including Dubai, Bahrain and Oman.

“Saudi Arabia is the number one market for Diebold and we have a 70 per cent market share in the kingdom.
As far as Dubai is concerned our firm has 10 per cent market share and we are planning to raise it up to around 30 per cent, because it is a strong business hub,” Xavier added.

He said that “we are planning to expand our operations in the UAE, our exclusive distributor Alhamrani has a sales office in Dubai and it has recently opened a representative office in Abu Dhabi.”

Answering a question about the company’s sales growth for the year 2012,  Xavier said that “we will announce the firm’s financial results in May, 2013. We will continue our growth in 2013.

“Banks are implementing new technologies and facilitating deposit automation to increase branch productivity.

This enables improved banking service at location-based channels, and creates ways to integrate different points of contact for consumers,” he said.

“Deposit automation and branch automation are going to be very important, amidst this amasing growth phase in the regional banking sector,” said Habib Abinader, general manager, Middle East, Diebold.

He said that “we have sold out around 1,500 ATMs to Alhamrani in 2012 and our company is planning to increase it to around 15 per cent in 2013.

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