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More customers join Empower’s E-Service system
By our business bureau November 24, 2017
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DUBAI: Emirates Central Cooling Systems Corporation (Empower), the world’s largest district cooling services provider, recently reported that more customers have embraced the habit of transacting with the company through its ‘E-Service’ system, an electronic facility which allows customers to pay bills online, view their bills history, register and track requests, and view consumption trends, among others.

Since the technology was launched in 2013, more than 75 per cent of its customers have switched to the service. Empower has 85,000 customers and it targets to encourage more subscribers to reach 100 per cent online transactions. Customers which have signed up to the e-services receive their monthly bills online, which translates to Empower’s savings in overall paper consumption significantly.

Ahmad Bin Shafar, CEO, Empower, said: “We continuously engage and remind our customers that signing up to Empower E-Services can provide them with several benefits while also contributing to the efforts of the UAE to reduce paper usage and promote smart services through digital technology.

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