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Dubai mulls vehicles tracking system for registered firms
BY MATOVU ABDALLAH TWAHA February 10, 2018
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DUBAI: Allowing registered transport companies to sign up to the vehicles tracking system (RMS) is one of the solutions advanced by the Customers Council of the Roads and Transport Authority (RTA) in Dubai to improve services delivered by the limousine transport sector.

In a gathering held last week at the RTA which was attended by several representatives of companies operating in this sector, they mooted ideas and suggestions meant to improve the services and ward off negative effects.

The ideas included “simplifying procedures and slashing the time taken to train and qualify drivers of limousines in Dubai based on the consensus of all companies operating in the field,” said the Member of the Board of Executive Directors cum Chairman of Customers Council, Mohammed Obaid Al Mulla.

Other suggestions also included launching regular inspection campaigns of the limousine sector, and intensifying the monitoring of companies practicing the transportation of passengers illegally, “which negatively affects the business of companies registered with the RTA as well as the public transport market in Dubai.”

The Council stressed the importance of tightening the monitoring of the mobility market in tourist areas, hotels, markets and commercial centers, and the users of limousines in view of the mushrooming unlicensed passenger transport practice.

It suggested providing a toll-free number for limo companies to report any cases of illegal transport cases, and submit proposals, complaints and suggestions with the aim of improving the direct communication with officials.

Others in attendance were the Executive Director of Customers Services cum 2nd Vice Chairman of Customers Council, Ahmed Mahboub, and the Director of Planning and Business Development at Public Transport Agency of the RTA, Mohammed Abu Baker Al Hashimi.

Al Mulla stressed the importance of ensuring excellence towards bringing happiness to all clients of the RTA, including dealers in limousine sector.

He said the sector is “one of the vital service and tourism sectors in the Emirate of Dubai and plays an important role in boosting the profile of Dubai as a premier tourist and business destination worldwide.

“It will enable reviewing the daily operational condition, tracking and monitoring drivers and enabling them to review the new legislation, policies and circulars.”

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