SFD introduces smart application to enhance seamless transactions

Business Bureau, Gulf Today

Sheikh Mohammed Bin Saud Al Qasimi, Chairman of the Sharjah Finance Department (SFD), inaugurated the smart electronic accreditation application (smart EAA), which allows the higher administrative levels in the department to accept electronic approvals for all types of documents and transactions.

This serves to deliver the quality approach taken by the department in providing smart services to facilitate the customers, and to achieve its vision of building an innovation-based financial system to enhance sustainability and prosperity in the Emirate of Sharjah and the United Arab Emirates.

The launch of the app was attended by Waleed Al Sayegh, Director General of SFD, and Huda Al Yassi, Director of the Department of Financial System as well as several directors and representatives from the Department.

The launch of the app included a demonstration and a video presentation of the smart accreditation application.

Sheikh Mohammed Bin Saud Al Qasimi said: “The launch of the new electronic accreditation application culminates in a long journey of innovative work of the SFD, whose vision is derived from the directives of His Highness Sheikh Dr Sultan bin Muhammad Al Qasimi, Member of the Federal Supreme Council and Ruler of Sharjah in the development of financial services.”

“It also demonstrates the department’s commitment to providing a system of smart electronic services that address the needs and requirements of government agencies in accordance with international quality standards.

Facilitating services for customers

For his part, His Excellency Waleed Al Sayegh said: “The Sharjah government has managed to achieve many achievements at the Arab and regional level in various technical fields, especially concerning smart and electronic systems, programs, and applications. Innovation to facilitate services for customers. “

The electronic accreditation application is designed for smart devices and is easily accessed by opening a link on the smart accreditation programme and entering the login name and password. A list appears at the bottom of the page bearing the name of the department to which it belongs, and users can select from approved sub-lists of the documents. Existing documents can then be transferred to pending documents for action (approval) or (return), and the user can electronically sign by pressing the option (display signature) within any existing list before pressing sign and save.

The smart accreditation system enhances the efficiency of the financial system, enabling it to operate under best practice, quality and safety standards, while being supported by confidentiality enhancing global security programmes, helping to avoid human error, improve service levels and customer satisfaction.

The Sharjah Finance Department continues its work to achieve strategic goals for managing, developing and providing cash liquidity, developing a performance budget system, implementing integrated and effective financial policies, building a global model in public finance, enabling smart transformation, implementing distinct services, in addition to strengthening the control system and empowering national human resources, developing a culture of excellence, innovation and managing institutional performance.

Last week the Sharjah Islamic Bank (SIB) in co-operation with the Sharjah Directorate of Human Resources, recently organised a virtual session to introduce the Waffer Discounts Programme.

The session was conducted live on SIB’s Instagram account and discussed the various incentives, exclusive offers provided to beneficiaries as part of the programme. A memorandum of understanding (MoU) was signed between the two parties in the beginning of the year.

The session was moderated by Hassan Al Balghouni, Head of Corporate Communication at SIB, Jawaher Seif Al Oud, Director of the Events and Activities Office at Sharjah Directorate of Human Resources and Director of Waffer Programme along with Amin Al Sahlawi, Head of Retail Support and Control at SIB. Several social media followers of the bank logged in for this particular session, to learn more about the privileges offered as part of the programme. Amin Al Sahlawi said: “The offers and facilities offered by SIB allows customers to best utilise the services offered by the bank. Our goal has always been to serve the society and contribute towards its overall development.”

“The Package offer several benefits to Waffer card beneficiaries, including the “Welcome Bonus,” available to customers when transferring their salaries to SIB. The bonus could range from Dhs250 to Dhs1,000 depending on the customer’s salary, in addition to the personal finance options available, offering a profit rate of up to 2.89 per cent annually, with flexibility in first installment and postponement of installments, along with car financing with profits starting from 2.79 per cent and real estate rates starting from 1.79 per cent plus 6 months EIBOR,” Al Sahlawi added.