Gulf Today, Staff Reporter
With UAE's mega event Expo 2020 just days away, Dubai's Roads and Transport Authority in collaboration with Hala has come up with 'Auto Dispatch’ of taxis at Expo 2020 initiative.
Hala, the Joint Venture between the Roads and Transport Authority and Careem, enables customers to book any taxi in Dubai via the Careem application.
Using this innovative technology developed by Careeem taxis will be automatically dispatched to Expo 2020 based on the required demand.
Vehicles will automatically receive dispatch requests to the Expo 2020 site based on the required number of taxis needed at each hour of the day.
The objective of this initiative launched for the first time in the Arab region is timely and efficient dispatch of taxis, which is vital to Expo visitors, is to enhance their journey experience.
This will provide Expo visitors the ease of booking the taxis through their phones via the application, or self-serving kiosks.
Customers will avail a one-time password (OTP) to instantly book via their mobile, connect with any driver, and immediately take off on their journey with zero waiting time.