Nigerian taxi driver honoured for honesty

Gulf Today, Staff Reporter

The Sharjah Taxi has honoured a Nigerian taxi driver (Abraham Airaodion) for his honesty, as he returned a bag containing the amount of Dhs100,000 that was left behind by a passenger in Sharjah. He handed it to the passenger, who expressed his happiness and thanked the driver and the company.

Abraham was honoured by Khalid Al Kindi, executive director of Sharjah Taxi, in appreciation of his honesty.

Al Kindi praised the honesty and keenness of the driver to return the money to its owner, stressing that such positive behaviour reflects sincerity and motivates other drivers to abide by this moral duty. The driver’s behaviour further strengthens the confidence of customers in Sharjah Taxi.

Al Kindi also noted that the company was keen on involving the drivers in courses in dealing with passengers and lost items, and instilling in them the values of honesty and commitment to community service. Passengers can contact the company directly via 600525252 to report their missing items 24/7.

Earlier this year, the Roads and Transport Authority (RTA) honoured 250 taxi drivers and limousine chauffeurs, who had passed the Dubai Way training course. The ‘Dubai Way’ course was offered by a number of franchise firms and run by the Dubai College of Tourism.

The training aims to provide high-class service to the clients with the best in the industry worldwide and according to the standards of Dubai.

Special badges, which will have to be fitted on the uniforms during working hours, were given to the honoree taxi drivers and limousine chauffeurs.

RTA’s Director of Drivers Affairs Mohammed Ali Al Awadi expressed his deep happiness to present the ‘Dubai Way’ special badge to the first batch of 250 taxi drivers and limousine chauffeurs from various franchise firms in Dubai.

Al Awadi said that the “Dubai way is an important step that boost the relations between RTA and Dubai Tourism.”

He further said that the taxi sector is one of the core ingredients of leveraging the tourism department of Dubai which welcomes tourists and visitors from all over the world.

Recently, Dubai’s Roads and Transport Authority (RTA) in its bid to raise the satisfaction and happiness levels of customers came up with a unique idea of analysing their emotions via social media.

The move aims to analyse customers’ emotions to get a better perception of their feedback and suggestions.