Gulf Today, Staff Reporter
The new weekly work system introduced by the Government of Sharjah has improved the productivity, satisfaction rate and happiness of the employees by almost 90 per cent.
This was revealed during the meeting of Sharjah Executive Council (SEC) chaired by Sheikh Sultan Bin Mohammed Bin Sultan Al Qasimi, Crown Prince, Deputy Ruler of Sharjah, on Tuesday.
Also present at the meeting were Sheikh Abdullah Bin Salem Bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Vice Chairman of SEC and Sheikh Sultan Bin Ahmed Bin Sultan Al Qasimi, Deputy Ruler of Sharjah and Vice Chairman of SEC.
During its meeting, the SEC discussed general government issues that would enhance the emirate's position and enhance its leadership in various fields, and develop government work systems in line with the comprehensive development in various sectors.
SEC reviewed during the meeting the evaluation study of the new weekly work system in the Government of Sharjah, as the most prominent results showed an increase in employees productivity in 88 per cent of the entities , 81 per cent increase in positive communication between employees, 61 per cent increase in the rate of providing e-government services outside of official working hours, 74 per cent increase in the attendance rate, 76 per cent increase in innovation and creativity, and 46 per cent decrease in sick leave rate.
From the level of employees, the study found 90 per cent increase in the rate of job satisfaction, 90 per cent improvement in job performance, 91 per cent feeling of happiness in general after implementing the new system, 87 per cent positive effect on mental health, 84 per cent the system achieves a balance between work and family life, 96 per cent increase in enjoying the weekly holiday , 70 per cent increase in the percentage of participation in social events, 62 per cent increase in the opportunity to practice exercises and special hobbies, 74 per cent increase in the sense of suitability of the work environment for new working hours, 59 per cent increase in the opportunities for free time to pursue private commercial projects, and 52 per cent increase in the chances of completing education.
At the level of government agency customers, the study showed that customers feel a high satisfaction rate with the quality of services and the performance of employees in general by 94 per cent, and customers’ satisfaction with the cooperation of employees in meeting their needs by 93 per cent, and customers’ access to services was not affected by 86 per cent, and customers’ satisfaction with the speed of response by 85 per cent.