New service to allow passengers at Dubai Airports to complete travel procedures without any paper

Somaiya Saad, Staff Reporter

Lieutenant Colonel Khaled Bin Madia Al Falasi, Deputy Assistant Director for Smart Services at the General Directorate of Residency and Foreigners Affairs in Dubai, stated that the Department would soon launch the “Borderless Travel Service” initiative at Dubai Airport.

This initiative, which is designed to facilitate travel without paper documents, will be made possible through the "Proactive Registration" service, which allows travellers to register their biometric data before arriving at Dubai Airport.

He further noted that the initiative enables travelers to complete their travel procedures in a matter of seconds, obviating the need to proceed through the passport counter at the smart gates.

Furthermore, the Department aims to develop innovative systems that will provide proactive and seamless services, which aspire to meet the expectations of customers. The Department showcased the "Borderless Travel Service" initiative through its pavilion at GITEX-2024.