Digital Sharjah platform records 128,000 visits, 7,271 transactions - GulfToday

Digital Sharjah platform records 128,000 visits, 7,271 transactions


SDO aims to raise awareness on the significance of digital transformation among public entities.

The Sharjah Digital Office (SDO) has revealed on Sunday that its Digital Sharjah platform recorded 128,000 visits to its website and smart app and completed 7,271 transactions since its debut in November last year.

The Digital Sharjah website and smart app was launched as a one-stop digital user interface that seamlessly integrates a portfolio of 41 essential public services provided by different government entities and private sector companies across 7 broad categories. More services will continue to be added in the forthcoming phases.

Recently, Sharjah Digital Officehas launched the ‘Smile... it’s easy’ campaign to introduce and drive awareness of the portfolio of services under the Digital Sharjah platform and mobile application that aims at advancing the quality of life of citizens and residents through an advanced digital infrastructure.

SDO has revealed that payments for public parking fees, Sewa bills, and Etisalat bills, were amongst the most used services on the platform.

Sheikh Saud bin Sultan Al Qasimi, Director of Sharjah Digital Office, said: “The high volume of usage of the app since its launch reflects the trust placed by users in the Digital Sharjah platform and the high quality of digital services it provides in collaboration with entities in the public and private sectors to support Sharjah’s comprehensive developmental strategy.”

Al Qasimi added: “The data usage generated through the Digital Sharjah platform and smart app provides unique insights into the needs of the community.”

“Getting integrated information through data analytics is essential to continuously advance the digital services and enhance user experience, and to make the platform a comprehensive gateway for digital services in the emirate.”

The Digital Sharjah app is rated 4.7/5 on App Store – Apple and registered 12,600 downloads. The app was downloaded 9,440 times on Google Play and received a 4.4/5 rating.

The Sharjah Digital Office (SDO) was established in June 2021 under a resolution issued by the Sharjah Executive Council (SEC) to lead the digital transformation process in the emirate and steer it towards achieving its objectives that include improving the community’s quality of life through the provision of smart and efficient government services.

It also aims to raise awareness on the significance of digital transformation among public entities and seeks to boost the capabilities of government services by keeping up with the latest technological developments.

SDO also provides the digital support and legislative framework needed to implement the emirate’s digital transformation strategy.`

Sheikh Sultan Bin Mohammed Bin Sultan Al Qasimi, Crown Prince, Deputy Ruler of Sharjah and Chairman of Sharjah Executive Council appointed Director of Sharjah Digital Office (SDO).

The Decision stipulates that Sheikh Saud Bin Sultan Bin Muhammad Bin Sultan Al Qasimi will be appointed as Director of Sharjah Digital Office at the grade of Director on the Special Jobs System in the Government of Sharjah.

This Decision shall be effective from the date of its issuance, and the concerned authorities shall implement it. It shall also be published in the Official Gazette.

Meanwhile the Sharjah Airport International Free Zone Authority (Saif Zone) has achieved a series of tremendous successes during 2021, strengthening its position as a major hub for trade, industry, and logistics services in the region.

The directives and vision of His Highness Dr Sheikh Sultan bin Muhammad Al Qasimi, Supreme Council Member and Ruler of Sharjah, the main catalyst for the authority to realise such significant milestones.

The total area of the leased and invested lands in the free zone amounted to 263,000sqft varied from lands to warehouses for global companies from India, Britain, Spain, Belgium, and others.

The promotional campaigns of the authority in the Middle East, America, Europe, Asia, and Africa have played an instrumental role in forging strategic partnerships with major investors who, in turn, expressed their interest to set up their businesses in Sharjah and take advantage of the promising opportunities provided by the emirate.

During the last year, Saif Zone has boosted and enriched its digital services with 36 new features, bringing its total e-services to 284 services. In the projects section, the authority has launched the beneficial owners registration and compliance service, while the service to apply for a building permit and set up a new business was added to the rental and licensing department. These services are part of a comprehensive and integrated system to manage the experience of Saif Zone customers with high speed and efficiency.

This is part of the authority’s painstaking efforts to lure direct foreign investments to Sharjah so as to maintain its position as one of the most innovative free zones in the Middle East, through a slew of diverse and integrated digital services to improve the ease of doing business.

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