Photo used for illustrative purpose.
Gulf Today, Staff Reporter
Dubai’s Roads and Transport Authority (RTA) confirmed that 1,631,861 million riders used its public transport, shared mobility means and taxis during the the New Year’s Eve 2022.
Statistics revealed that 640,175 riders used the Dubai Metro, 34,672 riders used Dubai Tram, and 837,331 riders used public buses. 50,398 riders used various marine transit modes, and 96,937 riders used e-hail rides. Taxis lifted 476,831 riders and shared mobility means served 1,011 riders on the New Year’s Eve.
RTA is always keen to deliver high-class, safe and smooth transit services to millions of public transport commuters throughout the year, especially during public events and festivities, be it on the metro, tram, taxis, public buses and marine transit modes. It also seeks to bring happiness to residents and visitors of Dubai by enabling them smooth access to booking of appropriate transit means through smart apps.
Recently, Dubai’s Roads and Transport Authority (RTA) announced new working hours at offices and service-providing centres across the Emirate in line with the Dubai Government’s resolution to change the work timing to bring it in line with the Federal Governments new system.
The implementation of the new official working system shall begin on Monday 3rd January 2022.
Working hours at RTA’s main offices shall be from Monday to Friday, with a weekend holiday on Saturday and Sunday. The working hours shall be from 07:30 am to 03:30 pm, except for Friday where the duty time shall be from 07:30 am to 12:00 (midday).
RTA’s service providing centres (technical testing centres) shall observe a full working week from Sunday to Thursday as currently applies, and Saturday shall be a public holiday. However, on Friday, these centres will be operating from 04:00 pm to 09:00 pm.
The business hours of RTA’s customer happiness centres shall be from Monday to Thursday, as currently applies, starting from 08:00 am and ending at 07:30 pm. Saturday and Sunday shall be weekly public holidays. On Friday, these centres will open from 08:00 am to 12:00 (mid-day).
The Dubai Metro Red and Green Lines shall be in operation from Monday to Thursday from 05:00 am to 01:15 am (of the following day). On Friday and Saturday, the metro lines shall operate from 05:00 am to 02:15 am (of the following day). On Sunday, the metro shall be in service from 08:00 am to 01:15 am (of the following day).
Dubai Tram’s service hours from Monday to Saturday shall be from 06:00 am to 01:00 am (of the following day). On Sunday, the tram shall be in service from 09:00 am to 01:00 am (of the following day).
Public transport includes the metro, tram, public buses, marine transport means (abras, ferry, water taxi, water bus), e-hail vehicles and taxis (Dubai Taxi and franchise companies).
During the month of Ramadan, customer happiness centres will open from Monday to Thursday from 9:00 to 17:00, and on Friday from 9:00 to 14:00. RTA’s Head Office will operate as usual around the clock.
The breakdown of ridership was as follows: Metro: 958,161 riders (compared to 640,175 last year), Tram: 49,855 riders (compared to 34,672 last year), and public buses: 395,930 riders (compared to 331,837 last year).
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