A combo image shows building officials distributing food packets to the residents of the tower at Al Majaz 2 Park on Jamal Abdul Nasser Street, Sharjah.

Multi-ethnic residents of the 32-storey Al Marwah Tower by the Al Majaz 2 Park on Jamal Abdul Nasser Street, were in for a delightful surprise on Monday afternoon.

Three of them — two on remote work — were from the 14th floor who heard their respective door bells ring between 4:15 and 4:30 p.m.

Shahd Abdullah who belongs to a family of seven later on told Gulf Today: “We are very happy. We are grateful to the Sharjah Police and to our very own building security personnel. They did not forget us.”

The security personnel Abdullah was referring to was Tariq Aziz Halimi.

Halimi called up the Sharjah Police Headquarters at 12 noon on Monday  to ask for food and water assistance for all the residents “because I know they have been stuck in their homes for days because of the rains and floods. The roads are still closed.”

Halimi from Afghanistan and who owns the security and cleaning services contracted by the building management for five years, also sent photographs to the Sharjah Police staff, he was directed to contact.

Exactly at 1:30 p.m. he was informed he would receive his request, Sharjah Police officers, on board a truck, delivered 400 food packs of Chicken Biryani including mini and small bottles of water and boxes of the popular fermented Laban milk.

The two women on remote work, neither expecting anyone or any delivery were surprised that at 4:15 p.m. their door bell rang to be followed by a man handing them two food packs.

Same thing happened at the next-door Abdullah residence a few minutes later.

It was Halimi, accompanied by some of the three security guards, five cleaners and two supervisors, who personally delivered the goods.

While maximum number of food packs they distributed was 10 in some of the apartment units, average delivery was at two, like the 14th floor residents.